What you are buying, what the licence allows, and what we are responsible for.
This website and the software sold on it are operated by:
Contact for all matters concerning this website, your purchase or your licence: info@tradetoolsofficial.com.
As a small-business operator under § 19 of the German VAT Act (Kleinunternehmerregelung) we charge no VAT, so none is shown or added.
These terms govern the purchase and use of the software sold on tradetoolsofficial.com. By creating an account or buying a licence you accept them. If you do not accept them, do not buy.
You are contracting with the operator named above. We sell software. We are not a broker, not a fund, not an investment firm and not a financial adviser, and we hold no client money at any time.
Every tool we sell is a decision tool. None of them opens or closes a position on your behalf, none of them connects to your money and none of them makes a trading decision for you. A journal records what you did; a money manager calculates a position size from the risk you chose; a risk/reward tool draws your own levels; a backtester replays historical candles; an alarm tells you a price was reached.
Nothing produced by our software is investment advice, a recommendation or a solicitation to trade. See our Risk disclaimer.
A licence is issued to an email address, so buying requires an account with a working address that belongs to you.
Keep your password to yourself; you are responsible for what happens under your account. Tell us immediately if you believe it has been used without your permission.
We may suspend or close an account that is used to abuse the shop — for example sharing licences, fraudulent chargebacks, or attempts to circumvent the licence system.
When you buy, you receive a personal, non-exclusive, non-transferable licence to use that product for as long as your purchase entitles you to — permanently for a one-time purchase, for the paid period for a subscription.
How the licence behaves in practice:
You may not share, resell, sublicense, rent or publish a licence key or an installer; and you may not attempt to bypass, patch or reverse engineer the licensing, except where the law expressly permits it.
We keep the copyright and all other rights in the software. You are buying the right to use it, not the software itself.
Prices on the English site are in euro and are the prices that apply. As a small-business operator under § 19 of the German VAT Act (Kleinunternehmerregelung) we charge no VAT, so none is shown or added.
Card payments are handled by our payment provider. Your card details are entered on their page and never reach our servers.
A subscription renews automatically each month until you cancel. You can cancel at any time; the licence then stays active until the end of the period you have already paid for and is not renewed. We do not refund a part-used month — see the Refund policy.
If a renewal payment fails, the licence may stop working until payment succeeds.
Delivery is electronic and immediate: after a successful payment the licence key and a download link are sent to your account email address, usually within seconds.
If nothing arrives, check the spam folder first and then contact us — we can re-send the key. A missing email is never a lost purchase: the licence exists from the moment the payment succeeded.
Updates to a product you own are included at no extra cost for as long as your licence is valid.
Our tools depend on platforms we do not control — MetaTrader 4 and 5, Windows, Firefox, and the binary options platforms. If one of them changes, a feature may stop working until we adapt to it. We will make reasonable efforts to adapt, but we cannot promise that a third party will not break something.
We do not promise uninterrupted availability of this website or of the licence server, and we may discontinue a product. If we discontinue a product you pay for monthly, we will stop charging you.
Every paid tool carries a voluntary 5-day money-back guarantee, and separate statutory rules apply to the statutory right of withdrawal. Both are set out in full in the Refund policy, which forms part of these terms.
MetaTrader, MetaQuotes, Quotex, Pocket Option and any other product or company named on this site are the property of their respective owners. We are not affiliated with, endorsed by or sponsored by any of them; we name them only to say what our software works with.
The software is provided as it is. We do not warrant that it is free of defects or that it will produce any particular result.
We are liable without limit for damage caused intentionally or by gross negligence, and for injury to life, body or health. For slight negligence we are liable only where we breach an obligation that is essential to this contract, and then only up to the damage that was foreseeable and typical for a contract of this kind.
We are not liable for trading losses. What you trade, when you trade and how much you risk are your decisions; our software neither makes nor executes them.
Nothing in these terms limits any right you have as a consumer that the law does not allow us to limit.
A one-time licence has no term. A subscription runs until it is cancelled by you or by us.
We may terminate a licence for a serious breach of these terms — in particular sharing or reselling keys, or attacking the licence system. Where the breach can be cured, we will ask you to cure it first.
We may change these terms for future purchases; the version in force is the one published here when you buy. A change that materially affects an existing subscription will be announced by email before it takes effect, and you may cancel if you do not accept it.
The law of Germany applies. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live.
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.
